RingCentral – Features

RingCentral provides lots of features that at times cost extra with other business phone services.  Do to the fact that RingCentral is located on the cloud*, the system is able to provide services that could not be provided otherwise.  We have listed key features provided with all RingCentral accounts.  You can see the official information on their website here, but we add the additional touch of hands on installation, setup and configuration.

Standard Features (see RingCentral for complete details):

  • Toll-Free Number and/or Local Numbers
  • VoIP Phone Connections
  • Caller ID Control
  • Call Controller – allowing call management from your computer.
  • Voice Mail
  • Visual Voice Mail
  • Greeting Options
  • Integrates with Box for faxing
  • CloudFax
    • Send faxes from Microsoft programs
    • Send faxes by Email
  • Microsoft Outlook Integration
  • Call Management
    • Answering Rules
    • Call Forwarding
    • Call Screening
    • Call Recording
    • Calls Logs
    • Virtual Calling Card
    • Presence
    • Message Alerts
    • Missed Call Notification
  • Cloud PBX
    • Cloud PBX
    • Music on Hold
    • Auto-Receptionist
    • Extensions
    • Dial-by-Name Directory
    • Unified Messaging
  • Web Phone
    • Click-to-Call Out
    • Click-to-Call Me
  • Mobile Apps
    • RingCentral for Android
    • RingCentral for Blackberry
    • RingCentral for iPhone

* Cloud stands for services that are hosted by companies on servers and other devices located on the Internet, removing the need to maintain your own equipment.  The company that runs the service you are using on the Cloud handles all problems, up keep, upgrades and more related to your service and the systems that run it.